Returns & Exchange
We want you to love what you buy. If something is not right, you can exchange it within 7 days of delivery.
Conditions
- The item must be unused, unwashed and in its original packaging with all tags attached.
- Unstitched fabric must be uncut.
- Please share your order number and photos of the item on WhatsApp (+92 300 5170007) before sending it back.
Items that cannot be exchanged
- Sale and discounted items
- Custom-stitched, altered and bridal orders
- Items damaged after delivery
Wrong or damaged item
If you received a wrong or faulty item, tell us within 48 hours of delivery with photos. We will replace it at no extra cost, including delivery.
For other exchanges, the customer pays the return delivery charges. See also our Refund Policy.